Privacy Policy
Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or interact with this website (the “Site”) or communicate with us via SMS.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we may collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.
As you browse, we collect data about pages viewed, referral sources, and how you interact with the Site. We refer to this as “Browsing Information.”
Technologies we use include:
- Cookies — data files with anonymous identifiers
- Log files — track activity and collect device/browser info
- Web beacons/tags/pixels — monitor browsing behavior
If you make a purchase or submit a form, we may collect personal information like name, address, email, phone number, and payment information — referred to as “Submitted Information.”
HOW WE USE YOUR PERSONAL INFORMATION
We use your Submitted Information to:
- Process service requests or orders
- Communicate with you
- Detect potential fraud or abuse
- Provide information or updates in line with your preferences
Browsing Information helps us:
- Monitor website performance
- Improve the user experience
- Prevent fraud or misuse
SMS TERMS & CONDITIONS
By providing your phone number, you consent to receive SMS messages from Montrose Hospice. These messages may include:
- Appointment reminders
- Follow-up messages
- Billing or service-related updates
- General information about your care
Message frequency may vary. Message and data rates may apply.
Opt-Out Instructions: Text STOP to opt out at any time.
Help Instructions: Text HELP or visit www.montrose-hospice.com for assistance.
Privacy Assurance: We will never share SMS opt-in data or phone numbers with third parties or affiliates for marketing purposes.
SHARING YOUR PERSONAL INFORMATION
We may share your personal information with third-party partners to help operate this website and deliver services. For example, we may use analytics tools like Google Analytics to understand user behavior:
We may also disclose information if required by law or to protect our rights.
We will never share phone numbers or SMS consent data for marketing.
BEHAVIORAL ADVERTISING
We may use your data for personalized ads or communications. You can opt out using:
DO NOT TRACK
We do not respond to “Do Not Track” browser signals.
YOUR RIGHTS
If you're a resident of the European Union or California, you have the right to access, correct, or delete your personal data. To make a request, contact us using the details below.
DATA RETENTION
We retain service and communication records unless you request deletion.
MINORS
The Site is not intended for users under 18 years of age.
CHANGES
We may update this Privacy Policy periodically to reflect operational or legal updates.
CONTACT US
For privacy-related questions or concerns, please contact us through the email provided in the Contact section of the Site.